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Documenting your processes not only helps to improve your efficiency but it’s necessary if you ever plan to scale your business. By having a checklist or notes on how to complete a specific task, you […]
In this video, I share some of the ways I use TextExpander for communicating more effectively with clients for sales and customer service.
Isn’t it frustrating when you’ve planned your time have a clear agenda for what you’re going to work on, only to receive an email or to have a colleague derail your day by coming to […]
I run my digital business from New Zealand (GMT+12) and service a lot of US-based clients who are on Pacific (GMT-8) and Eastern (GMT-5) times. That’s a pretty big gap in time but is less […]
When it comes to productivity, we usually think about how to be more effective and efficient at work or in our business. But productivity isn’t just for getting more done in our professional lives. Productivity […]
Since day 1, I’ve been running my business 100% paperless; meaning I don’t keep any physical files or paperwork. Everything is captured and stored digitally. I could literally work from anywhere as I always have […]
We are spoilt for choice when it comes to online experts and brands that share content. It’s now easier than ever to start a blog, record and host a podcast or create videos for YouTube. […]
In this video, I share how I use ConvertKit to manage my email subscribers, send weekly broadcast emails and automate sales funnels and nurture sequences in my business.
CleanShot X (affiliate link) is an app I use dozens of times a day to capture my screen and record videos. This is great for responding to emails as I find it’s much quicker to […]
In this video, I share some tips on how to get more out of Apple Mail on the Mac. Here’s a breakdown of the video: