How I’m using Pipedrive to improve client success [VIDEO]

In this video, I walk through some of the ways I'm using Pipedrive to track and improve client success. I'm really trying to take Pipedrive beyond just being a sales CRM and seeing how I can link it with my email marketing system (ConvertKit) to deliver a better service to my clients.

Here are some of the things I show in the video:

  • Using labels to group customers together.
  • Logging ConvertKit email sequences in Pipedrive via Zapier.
  • Logging attendance to group call with activities.
  • Trigger email reminders if people don't attend group calls.
  • Using the timeline to show customer engagement and decide who to follow up with.

If you'd like to learn more about how to optimise Pipedrive and automate your sales process, learn more about my consulting services.